We have skied at Zao for the last 4 years. We love it here because it has let us experience traditional Japanese culture. Although there is not much English spoken here, we have managed. Although, the first year was a bit of a shock we have found the locals very friendly and helpful. In fact, some people even recognise us year after year. We hope to visit again. The resorts we have stayed in have easy access to the chairlifts and the locker rooms are good. Love the onsens. The runs suit us as we prefer green runs. There are more difficult runs. We also found an English speaking instructor and English maps.