A disastrous stay: false advertising, rude management, inadequate amenities, and mass exodus of guests.
After driving for six long hours, we were met with disappointment from the very beginning. The booking mistake resulted in assigned rooms that looked nothing like the pictures portrayed.
The stag and general manager's behavior was simply appalling. They were rude, unapologetic, and showed no interest in addressing our concerns. It was as if they couldn't care less about the wellbeing and satisfaction of their guests.
Furthermore, the false advertising became painfully obvious as we discovered the lack of essential amenities. Both Wi-Fi and DSTV were nonexistent, leaving us isolated from the outside world and without any form of entertainment.
The dining experience was a farce. The only restaurant on the premises had little to no food in stock, and the sandwich order we placed took a staggering 1.5 hours to arrive. To our dismay, the sandwiches were barely edible, a complete disappointment.
Our experience was shared by multiple other guests who, like us, left the accommodation early, unable to bear the dismal conditions any longer.
In conclusion, I cannot stress enough how terrible our stay was. The false advertising, rude management, inadequate amenities, and mass exodus of guests paint a clear picture of the utter lack of care and professionalism at this establishment. Avoid it at all costs if you value your time and sanity.
Avoid this place at all costs!
A disastrous stay: false advertising, rude management, inadequate amenities, and mass exodus of guests.
After driving for six long hours, we were met with disappointment from the very beginning. The booking mistake resulted in assigned rooms that looked nothing like the pictures portrayed.
The stag and general manager's behavior was simply appalling. They were rude, unapologetic, and showed no interest in addressing our concerns. It was as if they couldn't care less about the wellbeing and satisfaction of their guests.
Furthermore, the false advertising became painfully obvious as we discovered the lack of essential amenities. Both Wi-Fi and DSTV were nonexistent, leaving us isolated from the outside world and without any form of entertainment.
The dining experience was a farce. The only restaurant on the premises had little to no food in stock, and the sandwich order we placed took a staggering 1.5 hours to arrive. To our dismay, the sandwiches were barely edible, a complete disappointment.
Our experience was shared by multiple other guests who, like us, left the accommodation early, unable to bear the dismal conditions any longer.
In conclusion, I cannot stress enough how terrible our stay was. The false advertising, rude management, inadequate amenities, and mass exodus of guests paint a clear picture of the utter lack of care and professionalism at this establishment. Avoid it at all costs if you value your time and sanity.
Avoid this place at all costs!